The Friends Vision and Mission


It is The Friends of University Hospitals' Vision that:

The hospital experience is one of exemplary healing, caring and compassion!

The Friends of University Hospital’s Mission describes the fundamental purpose and who we serve. 

We are a charitable organization dedicated to providing a caring, comforting hospital experience for patients, families, volunteers and staff supported by social enterprise, innovative programs, community engagement and the arts.


Business Operations

The Friends business operations revolve around Gift Shops (main Gift Shop and Friends Heart to Heart Boutique) and vendor sales in the atrium of the Walter MacKenzie Centre and Kaye Edmonton Clinic which allow us to operate our non-profit organization, support our programs and fulfill our mission. We are also supported by the Alberta Foundation for the Arts.

Retail Operations depend on two full-time managers, a team of part time supervisors, and a rotating staff of approximately 120 volunteers. Atrium businesses are booked and coordinated by Friends’ staff.

Overseeing the social enterprise endeavors is Friends' Board of Directors who provide guidance, leadership and direction.


Financial Statements

20172016 | 2015


Friends of University Hospitals acknowledge the support of: